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It’s Time to Undertake a Health Check of your Licence

It still surprises me that we often get calls from some clients asking us fairly basic questions. Who is the designated premises supervisor at these premises? What time can I operate until on New Years Eve? The police tell me I’ve got a certain condition on my licence Is this correct?

It is easy for an operator to become wrapped up in running the business and doing the day to day tasks for them sometimes to forget to take a step back and ensure that their house is in order. Christmas and New Year are always an exciting time for the trade with business opportunities at their best and customers who generally want to have a good time. It is reported that 400 million pints will be drunk in pubs in December and this does not include cocktails, wine and other drinks.

I think the start of November is a great time to take stock of licensing matters and to ensure that your licensing file is in order. I would always task one of the management team to do a presentation to all staff on the premises licence, conditions and undertakings, licensing objectives and other general responsibilities. Whilst Christmas and New Year can be a profitable time for the industry is also a time when resources can be stretched and some customers may want to partake in the festivities more than usual. I would draw up a list of matters to check and go through this with the whole team to ensure that everybody buys in to a general commitment to promote the licensing objectives and comply with conditions on the premises licence. Each list may be different but examples of matters which I would include in the list are as follows:

  • Have all Temporary Event Notices been applied for the Christmas and New Year period?
  • Have all risk assessments been undertaken for temporary events?
  • Do we actually know what sort of party or evening we are expecting at temporary events which are booked by private individuals?
  • Are all risk assessments generally up to date?
  • Have health and safety and fire checks been undertaken?
  • Are the management team fully aware of the conditions on the licence?
  • Are the management team fully aware of the operational hours on the licence in particular for Christmas and New Year?
  • Who is responsible for social media?
  • Is the social media message the message that the management team want to send out in to the public forum?
  • Are any special nights involving pub games legal?
  • Are all staff fully aware of the mandatory licensing conditions?
  • Are staff aware of the duty not to sell to customers who appear to be intoxicated?
  • Have additional staff been obtained for the exceptionally busy nights?
  • Will the requisite number of door staff be available?
  • Are training records up to date?
  • Is it a time to undertake some refresher training?
  • Have a meeting with the local police and see if there are any local initiatives.

The above list is of course not exhaustive. Christmas and New Year will be a fantastic time but it is very important to ensure that all folders and risk assessments are up to date and that staff are fully aware of their obligations to the general public during the Christmas period.

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Woods Whur Celebrate their 5th Birthday

It only seems like yesterday that having talked about setting up our own firm for many years Paddy and I eventually decided to form Woods Whur on 1 October 2011. We had a very short window to get everything up and running which with the benefit of hindsight was probably a good thing as it meant that we never really stopped to think about all of the hard work involved in setting up a new law firm.

We were delighted to announce recently that Paul Holland was also joining the team and Paddy and I have known Paul for longer than all three of us would care to remember! When Paddy and I started practising as solicitors in Hull Magistrates Court over twenty five years ago Paul was already a well established and well respected advocate. Paul specialises in licensing with over thirty years of advocacy experience and represents his clients both before licensing committees and on appeals under the Licensing Act 2003 and the Gambling Act 2005. Paul has considerable experience of dealing with the licensing requirements of all clients ranging from a small corner shop to an international sports stadium. He has a significant network of contacts within the regulatory authorities of Yorkshire and Lincolnshire and we are very excited about working with Paul in the future. Paul can be contacted on 07702 802 470 or Paul@www.woodswhur.co.uk.

We have been extremely fortunate to work with a number of great clients and to be involved in some significant licensing cases. We have appeared before local authorities throughout the United Kingdom and in Crown Courts and in the last few months have been involved in some ground breaking cases involving Fabric nightclub and Park Lane Casino. Kerry Welburn and Carole Collingwood have been with us since day one and indeed it would be remiss of me not to mention that on 8 November 2016 Carole celebrated (!!) seventeen years of working with Paddy. Tanya Broadhurst who we worked with at Walker Morris came back to work with us at Woods Whur which was great news and we have been exceptionally pleased with Amy Hayward who joined us earlier this year.

It is also hard to imagine that Anna Mathias has now been with us for nearly two years. Anna has settled in and is a great addition to the firm and a great advert for the firm. Anna has dealt with numerous cases particularly in the gambling sector and is an exceptionally experienced and well respected barrister within the industry. The only disappointment for Anna is that during her time at Woods Whur her beloved Swindon Town have not enjoyed the same success as she has although she remains a loyal and devoted follower. I am sure that Paul Holland who is a big fan of Hull City will be hoping that his team and Anna’s team do not meet each other in the near future!

Paddy and I would like to express our sincere thanks to all of our clients who we thoroughly enjoy working with and all the local and responsible authorities involved in our cases. The leisure sector continues to be a great industry to work in and we hope that we continue to do so for many years.

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Gambling Commission Focusing On Gambling Consumers

October has seen the Gambling Commission engage in an initiative to champion consumers in gambling transactions.

On 3 October it announced that it was “starting a two-way conversation”, publishing what it calls “a Plan for communicating with customers” and inviting comments on the Plan from both individuals and organisations representing consumers. The Plan has been welcomed by both Gamcare and the Citizens’ Advice Bureau, who believe the engagement will enable a better understanding of consumer behaviour and of how gambling affects them.

Launching the Plan in a video blog, the Commission chief executive Sarah Harrison said:

We want gambling companies to do much more to put consumers at the heart of the business – we’re doing this via the regulations we set and the way in which we go about enforcing them.”

To what extent this hints at additional regulation and more stringent enforcement is currently unclear and much may depend on the feedback the Commission receives. There is no deadline for responding to the Plan – indeed, it appears that the Commission sees this as an open-ended process, with the publication of the Plan being merely the first step. In its foreword, the Plan states:

We see this document as the start of a conversation. It’s not something that we will publish and leave to gather dust. The things people tell us after reading it will help us build on it over time. It may also change as we learn what works and, equally importantly, what doesn’t.”

The Plan is aimed at communicating with all interested members of the public, not merely active customers of a gambling company or consumers for whom gambling might be, or become, a problem. I see no reason why gambling operators should not themselves contribute to the debate, although the Plan does not specifically invite this.

The Commission wants the Plan to improve its own focus on putting consumers at the heart of its work in two ways – getting information from consumers, so that their voices are heard and better inform policy, and giving information to them to help them to solve any problems that they might encounter, or to avoid harm in the first place. The Commission says that, whilst it already spends much of its time looking after consumers’ interests, and stressing their importance to operators, it also needs to build on this, to look at itself and to up its game if it is to keep pace with the rapid innovation and product development taking place in the gambling sector.

The Plan is based on three principal themes – transparency and clarity, responsiveness and forming partnerships.

The Commission as regulator, somewhat unsurprisingly, sees transparency in what it does and how it makes decisions as key. It plans to carry out a “customer interest assessment” to look at how it currently publishes information and how to make it clearer and more accessible, in a number of ways: committing to plain English, summarising lengthier documents and sharing information in a more visual way so that it is more easily shared via social media. All of these moves are to be welcomed.

The responsiveness theme focuses on better enabling the Commission to keep up with a rapidly evolving sector. It plans to provide better signposting for consumers on how to deal themselves with problems associated with gambling transactions and how to complain and access Alternative Dispute Resolution. It is also looking at expanding and improving its research into consumer behaviour and at improving the performance of its Contact Centre and the way in which its staff work with the Commission’s specialist teams to ensure that increasingly complex enquiries are dealt with quickly and effectively. Again, this is to be welcomed.

The Plan announces the Commission’s intention to build new partnerships with consumer organisations. It is seeking views as to whom it should be partnering with. It is also set to review the remit of its Community Liaison Group which is currently attended by a variety of consumer organisations, academics and others, and to look at other ways of gaining insight into consumer behaviour, such as by setting up an online forum.

The Plan reveals that the Commission is working on its new website and also reviewing its social media strategy to improve the way in which it provides information to, and gathers feedback from, consumers. It will be interesting to see what the outcome of these projects is and how the Plan evolves over time.

In the meantime the Commission has already put the “partnerships” theme of the Plan into action this month, by backing an investigation launched by the Competition and Markets Authority on 21 October into the fairness of gambling operators’ terms and conditions.

The CMA has issued Information Notices under Part 3 of Schedule 5 to the Consumer Rights Act 2015 to a range of gambling operators. These Notices are just one tool that the CMA has to enable it to exercise its enforcement powers under the Enterprise Act 2002, legislation empowering it to bring cases to court for an adjudication as to whether a particular practice or contractual term is fair.

At this stage the CMA has not made any decision as to whether gambling operators are, indeed, breaching consumer protection law in their terms or practices but these Information Notices are designed to get to the bottom of whether concerns about misleading promotions and the like are founded. If it considers that they are, then this will lead to it taking enforcement action under the CRA 2015 and the Consumer Protection from Unfair Trading Regulations 2008.

This investigation is the result of the Commission approaching the CMA with concerns about potential breaches of consumer law by gambling firms, including misleading terms and conditions, promotions that are difficult to understand or that may be unachievable, players being blocked from collecting their winnings, bets being cancelled or odds altered, and terms unreasonably restricting players’ rights to challenge operators’ decisions.

As a result of the Commission’s approach, a joint programme of work has been agreed with the CMA, designed to ensure that terms and practices in the sector are fair. Nisha Arora, Senior Director for Consumer Enforcement at the CMA, said:

Gambling inevitably evolves taking a risk, but it shouldn’t be a con. We’re worried players are losing out because gambling sites are making it too difficult for them to understand the terms on which they’re playing, and may not be giving them a fair deal.”

For her part, Sarah Harrison stressed that:

We expect the gambling industry to ensure terms and conditions are not unfair. However, operators are still not doing enough. I continue to have concerns that many of these appear to bamboozle rather than help the customer make informed choices.

No doubt some in the industry will be concerned about this initiative, the increased degree of scrutiny, threat of enforcement action and the importance of responding appropriately to Information Notices. If you have received a Notice and need our assistance, please contact one of the team.

We will continue to monitor the CMA investigation, and the evolution of the Commission’s consumer Plan, and will report further on both of these in future editions of this newsletter.

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The Enhanced Due Diligence Debate Continues and now Reaches Las Vegas

I know that I have written about enhanced due diligence previously but at present it is the one topic that causes me a great deal of concern as far as the industry is concerned and I think it is essential to keep debating this matter. I am not concerned that the industry is not carrying out some form of enhanced due diligence. I am concerned that it is still not clear to the industry what the Gambling Commission will be satisfied with which always leaves the industry open to threats of investigations and reviews. There is of course an argument that the Gambling Commission should not need to tell the industry and that the industry must regulate and risk assess itself based on the Anti-Money Laundering Regulations and I understand this point. There must come a stage however when the Commission set down some basic principles on enhanced due diligence even if it is merely a “general steer” as to what is satisfactory.

Anna and I attended a very interesting and helpful morning seminar on 17 October 2016 in London which was led by Mike Rothwell and Deloittes. Mike put forward some very persuasive arguments that any form of enhanced due diligence must be “principle based” with some form of set criteria in place to implement any policy. There were many questions raised at the seminar and several different points put forward as to what would constitute enhanced due diligence and it does seem to me that it will be down to an individual venues risk assessment based on the principles that Mike referred to which will determine the extent of enhanced due diligence at the premises. The challenge the industry faces was reflected in some of the questions put forward. Is it right that the financial trigger for enhance due diligence (i.e. the amount a customer gambles before enhanced due diligence is required) is the same for a Mayfair Casino as it is in a casino in Hull. (I am from Hull so I am allowed to use Hull as an example!). Is it also right that an extremely well known and wealthy person should have enhanced due diligence done on them when you have the documents to know who they are and know exactly where their wealth is coming from? How does this compare to an unknown person walking in to a Hull casino with £3,000 in cash? There are so many different alternatives to consider that I agree entirely with Mike Rothwell when he says that it must be a principle based decision and in effect a risk assessment on a case by case matter. The difficulty of course is that unless there are clear guidelines in place and a definite policy for each unit then you are leaving that decision down to somebody at the cash desk in a casino or behind the counter in a betting office or at the reception desk of a bingo hall. Surely those people are not expected to contact the Money Laundering Officer each time somebody comes in to the premises.

Some of us are due to attend a conference organised by the Gambling Commission in Birmingham on 8 November 2016 which is being fronted by Sarah Harrison and I know Mike is also speaking at this conference. I am hoping that we may be able to discuss this point further and see what the Gambling Commission’s position is on this particular point. I have to say however that I am incredibly disappointed to note that some of my clients and in particular one person who is the Money Laundering Officer in a Mayfair Casino has not been allowed to attend this conference because it is full! There is no point in having a conference if we cannot arrange for everybody to attend.

I was interested to note on a recent newsflash from Reuters that the Nevada State Gaming Regulator is investigating the Las Vegas Sands Corporation Casinos in relation to high stake Chinese players and the allegation that they are gambling through front men who would sign the credit paperwork. On 30 September 2016 Reuters were alone in alleging that a case involving the Sands Casino showed how “Shill” players and backroom loans are often part of the game as the casino found out when they tried to collect $6.4 Million Dollars in gambling debts. Lawyers for the two women who allegedly owed the money wrote to the casino confirming that the two ladies were local housekeepers “Allegedly recruited with the cooperation of Sands Personnel to take out millions of Dollars in credit in their names and sit near the players as they gambled with the borrowed chips”. The lawyers further argued that since everybody knew the debts were a sham then those debts should be null and void. The Sands spokesman made it clear that the company had “No clear evidence” that these women were recruited by Sands employees.

As well as reporting this case Reuters also comment that the episode shows how crucial Chinese money has become to Las Vegas at a time when Macau has overtaken Las Vegas as the worlds biggest gambling centre. Vegas responded by increasing their exclusive VIP rooms featuring the décor of Macau and as a result of this baccarat winnings has doubled over the past decade. Reuters report the Asian market accounts for as much as 90% of the baccarat gambling in Las Vegas. The question of course is whether this comes at a cost and US Law Enforcement Officials have become increasingly concerned that there is “Inadequate vetting of customers” and that “Huge cash transactions could make Las Vegas a target for money launderers”.

I suppose I should complete this article by confirming exactly what the money laundering regulations state with regard to enhanced due diligence. Regulation 14 which deals with enhanced due diligence confirms the following:

Enhanced due diligence and enhanced ongoing monitoring must be carried out in the following certain circumstances

A relevant person must apply in a risk sensitive basis enhance customer due diligence measures and enhanced ongoing monitoring:

  • In accordance with paragraphs 2-4;
  • In any other situation which by its nature can present a high risk of money laundering or terrorist financing;

Regulation 14 (1) (a) requires a relevant person to apply EDD in the following circumstances:

  • Customer not physically present;
  • Relevant person is a credit institution;
  • Relevant person proposes to have a business relationship or carry out an occasional transaction with a PEP;

Regulation 14 (1) (b) places an important duty on relevant persons to assess and manage the risk of money laundering and terrorist financing by requiring the relevant person to apply on a risk sensitive basis enhanced CDD measures and enhanced ongoing monitoring…in any other situation which by its nature can present a high risk of money laundering or terrorist financing.

Regulation 14 (2) deals with a situation with a customer not present.

Regulation 14 (5) sets out a definition of a politically exposed person. This term was introduced by article 13 of the third money laundering directive. It should not be forgotten that there is a requirement not just to carry out enhanced due diligence but also enhanced ongoing monitoring of customers.

I am hoping to be able to report further after the Gambling Commission conference on 8 November 2016.

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New Licence Condition on Gambling Advertising comes into force at the end of this month

The Gambling Commission has decided to introduce a new licence condition to curb the advertisement of gambling products on websites showing unauthorised content. The new condition will come into force on 31 October and will apply to all operators licensed by the Commission, whether remote or non-remote.

This development has come about as a result of the Commission’s consultation between 30 September and 30 December last year on the wider issue of the prevention of crime associated with gambling. Whilst that consultation’s primary focus was on measures to prevent money laundering, it also set out the Commission’s concerns about gambling advertising appearing on pirate websites providing unauthorised access to copyrighted content. Research has established that advertising for gambling products features disproportionately heavily on such websites, to such an extent that the main culprits, in the sense of allowing their advertising to appear on websites functioning illegally, are gambling companies.

Why should the Commission be so concerned about this issue? The answer lies in the fact that it considers gambling operators to be supporting these illegal websites by placing their advertisements there. This means that, in the Commission’s view, they are effectively funding crime. This, clearly, is in direct conflict with the first licensing objective under the Gambling Act.

The Commission therefore issued a short supplementary consultation to look at dealing with this issue, which ran from 9 May to 20 June this year, off the back of the initial, wider, consultation.

During the course of the supplementary consultation process, the Commission did acknowledge that gambling operators had already been working with organisations such as the City of London’s Police Intellectual Property Crime Unit (PIPCU) and the Federation Against Copyright Theft (FACT), using tools already at their disposal such as commercial content verification software, and already taking action against their affiliates who were found to be breaching the rules. However it considered the action taken thus far to be inadequate and unsustainable. It described the current approach as merely reactive, arising largely from the Commission itself bring to major operators’ attention the fact that their advertising is appearing on illicit websites. Despite this, the Commission noted, such advertisements continue to appear and hence it has concluded that additional measures are required to tackle the issue.

The Commission published its response to the consultation in July, in which it noted respondents’ concerns that it was seeking to proceed by way of a new licence condition, rather than by a new ordinary or social responsibility code provision. Nevertheless, the Commission has decided to press on with its plans for a new condition: it does not consider an ordinary code provision to carry sufficient weight commensurate with the seriousness and persistent nature of the problem and further thinks a social responsibility code provision inappropriate, because these are designed to ensure consumer protection, rather than to combat crime. These factors have led it to the conclusion that a new condition is the correct way to proceed.

The Commission has, however, taken on board respondents’ alarm surrounding the difficulty in controlling the actions of third party affiliates. Of course, there is already a social responsibility code in the LCCP requiring operators to take responsibility generally for the actions of third parties with whom they contract for the provision of any aspect of their business related to the licensed activities. However the Commission still sees the need to introduce a specific requirement relating to advertising on pirate websites by affiliates. That said, it has acknowledged the concerns raised by some respondents to the consultation, who flagged up the speed with which advertisements often appear and the very large number – sometimes running into the tens of thousands – of affiliates they use.

As a result, the new condition will introduce an absolute requirement on operators to ensure that they do not, themselves, place digital advertisements on websites that provide unauthorised access to copyrighted content, but the obligations for operators surrounding the actions of third parties will, by contrast, only extend to taking all reasonable steps to ensure that they do not do so and to taking the appropriate steps if they do, including providing within their agreements with third parties the right promptly to terminate the agreement, subject always to the relevant dispute resolution provisions, in such an event.

Operators will be concerned as to how they will ensure that they comply with the new requirement from the end of this month in a “real life” environment. There are various practical steps that they can take to ensure that they do.

PIPCU maintains, and regularly updates, the so-called Infringing Websites List (IWL). This can be obtained via their website: https://www.cityoflondon.police.uk/advice-and-support/fraud-and-economic-crime/pipcu/Pages/Operation-creative.aspx

Operators should obtain access to this and monitor it on a regular basis to ensure that they themselves do not place any advertisements on the sites listed. In addition there exists, as mentioned above, various commercial content verification software that they can use. Needless to say, if operators discover that advertisements for their services have been placed on illicit websites, they should take immediate action to have them removed. Not only that, but they should ascertain how it was that this came about and keep a record of their investigations, findings and remedial steps taken. Operators should also review their agreements with affiliates before the new licence condition comes into force to make sure that they do include a provision permitting them to terminate the agreement in cases where the affiliate does place an advertisement on a pirate website, and introduce, document and implement a clear policy on how they will deal with breaches. Of course, affiliates should themselves regularly and carefully monitor the IWL and they should be encouraged to do so.

If you have any concerns about compliance with the new condition, please do not hesitate to contact me or one of the team.

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Temporary Event Notice – A couple of recent cases

I suppose that one of the more interesting aspects of working with the Licensing Act 2003 is that we regularly get involved in cases in which there is a disagreement over the interpretation of the Licensing Act 2003. This also just goes to show that the best way to fully understand the Act is to be involved in the legislation on a daily basis and we are certainly fortunate to be in that position. We regularly get telephone calls from clients and Local Authority officers alike asking for our interpretation of various sections of the legislation which are not commonly used and which are the subject of a debate.

I don’t think that I personally have been involved in a contested Temporary Event Notice (TEN) for a few years. I have been involved in lots of discussions with clients and Local Authorities with regard to applications for TENs. We submit a large number of TENs in Westminster and work closely with Westminster Police and Westminster Licensing Department on these applications. The police will regularly ask us for a “last entry time” or for confirmation that all existing conditions on the licence will be adhered to with the TEN but very rarely do we actually go to a hearing for a contested TEN.

In one recent case that I was involved in the police (and I will not name the premises or the Local Authority area) visited some premises during a TEN when the TEN had been applied for to start prior to the end of permitted hours on the Premises Licence. If a terminal hour for alcohol is 11pm on the Premises Licence the TEN had been applied for from 8pm to 1am giving the applicant a two hour extension but also the ability to operate under the TEN between 8pm and 11pm. This was for a particular event and the TEN had been applied for with the intention of the existing conditions on the Premises Licence not being complied with during that period from 8pm to 11pm. The police were adamant that as the premises were trading at 8pm then the existing conditions should have been complied with but I am afraid that this is not correct. The premises were operating not under the Premises Licence but under the Temporary Event Licence. The Temporary Event Licence was being displayed on the premises and as the police had not objected to the TEN and no conditions had been placed on the TEN then the premises could operate under the TEN without conditions at all.

We did not submit the aforementioned application and it may be that if we had submitted the application we would have specifically noted on the TEN that the existing conditions on the Premises Licence would not be complied with during this period of time and we would have set out the reasons why this was the case. The applicant had applied in person and not done this but nor had the police raised the question and this just goes to show how important it is for the police and Local Authorities to check that their understanding of the TEN applied for is correct.

In a second case I have recently been involved with the police did object to a TEN and the matter did proceed to a hearing before the Licensing Committee. During the hearing there were submissions as to various conditions which should be considered if the Licensing Authority were prepared to grant the application. There is then a debate as to what conditions the Licensing Authority can impose and this dealt with very clearly in the guidance issued under Section 182 of the Licensing Act 2003 at paragraph 7.37.

The 2003 Act provides that only the Licensing Authority can impose conditions to a TEN from the existing conditions on the Premises Licence and the Licensing Authority can only do so:

  • If the police or EHA have objected to the TEN;
  • If that objection has not been withdrawn;
  • If there is a licence or certificate in relation to at least part of the premises in respect of which the TEN is given; and
  • If the Licensing Authority considers it appropriate for the promotion of the licensing objectives to impose one or more conditions.In this particular case the Licensing Authority did impose all existing conditions on the Premises Licence onto the TEN. The applicant had offered one or two other measures during the course of the hearing and the Licensing Authority and their decision noted this and made it quite clear that they expected the applicant to comply with this additional measures as well even though they were not conditions on the TEN. There is no doubt that the applicant will have to comply with these additional measures or else there is a significant risk of future action being taken against the premises if incidents occurred on the evening of the TEN and the applicant had not been complying with the measures that were promised to the Licensing Committee.
  • The decision is one for the Licensing Authority alone regardless of the premises users views or willingness to accept conditions.

The Licensing Authority is not able to impose conditions on the TEN which are not conditions on the existing Premises Licence.

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Problems at Licensed Premises – Do we always need to jump to a review / summary review?

I was asked to advise in a case this week which brought up a much-discussed topic. Is there always a need to jump to formal proceedings when problems occur at a premises or can voluntary action by the operator save a huge amount of time and money?

The main issue was the violent disorder that had taken place at a pub in London where there had been issues on football match days. The specific facts of the particular incident were relayed to me and I was asked to advise whether I thought there was sufficient evidence to bring about a summary review of the premises licence or whether it should be a standard review.

When assessing the track record of the premises and the level of the issues which had brought about the concern, I advised that I did not think a summary review was an appropriate course of action. No one had been arrested and charged as a result of the public disorder and, whilst the flash point had happened within the public house, the main disorder had happened away from the premises. In my view, and this was reflected in my advice, there were insufficient grounds to suggest that the premises were “associated with serious crime or disorder”.

There was clearly evidence of live management issues at the premises and I advised in the circumstances that a standard review would be appropriate to deal with those issues, if the operator was not prepared to make changes voluntarily.

A meeting took place between the relevant police licensing department and the operator and as a result of that meeting, the operator agreed to make a minor variation to the premises licence to change management style and have this recorded on the licence with additional conditions. This was clearly targeted at the issues which had brought about the police concerns in the first place.

In the circumstances the police accepted that there was no need therefore to go to formal review proceedings and the operator moved to lodging the minor variation application immediately and volunteered to make changes prior to those new conditions being endorsed on their licence.

What a fantastically enlightened way of dealing with issues. This has removed the need for detailed and expensive proceedings before the licensing authority which would probably have achieved exactly the same result, but some six weeks further down the line.

It just goes to show that with a positive will on both sides there are real opportunities to solving these issues without the knee-jerk decision to go direct to formal proceedings.

The sum total of work involved for all parties was half a day rather than all of the work and expense that would have been needed to bring about formal review proceedings.

Hopefully this enlightened approach taken by the police and a responsible operator in these circumstances can ripple around to other areas where voluntary interaction can be used to save significant man power and cost.

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Paul Holland joins Woods Whur

Andy and I are delighted to be able to announce that Paul Holland has joined Woods Whur. Andy and I have known Paul for twenty five years and we are delighted that he has agreed to join us.

Paul has specialised in licensing for thirty years, as well as heading his previous firm’s private client department. He has thirty years’ advocacy experience and represents clients in all applications, reviews and appeals under the Licensing Act 2003 and the Gambling Act 2005. He has developed particular expertise in dealing with the licensing requirements of everything from a small corner shop to an international sports stadium. Paul has a significant network of contacts within the regulatory authorities of Hull, Humberside, East and North Yorkshire which compliments our practice in West Yorkshire and nationally. It is on that basis that Andy and I were delighted that after a successful career as a partner at Stamp Jackson & Proctor and latterly at Quality Lockings Solicitors in Hull, he has agreed to join Woods Whur as a consultant. We are looking forward to adding value to his loyal client base.

He prides himself in working with operators from the initial planning stages to the final grant of licences, representing his clients’ interests before licensing sub-committees and in the Magistrates’ Court, should the need arise.

We continue to be keen to grow our national reach and will be looking to bring other lawyers into the business in similar situations to Paul.

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Aviation Minister, Lord Ahmad, “examining” airport alcohol sales

Many of you will have noticed reports in the press that the sale of alcohol at airports and on planes is currently being reviewed by Lord Ahmad, the newly appointed Aviation Minister.

I enjoy the first G&T of the holiday at the airport, before boarding – who doesn’t? It helps to ease the process of passage through an airport, which, let’s face it, can be something of an ordeal. The question now, though, is whether the irresponsible few are going to spoil things for the rest of us.

Lord Ahmad has said that “I don’t think that we want to kill merriment altogether”, which is reassuring to a degree, but it will be interesting to see what the outcome of his review is, especially given statements by the Government even relatively recently that it had no specific plans to address the issue of alcohol-related disorder on flights.

Police statistics obtained by the Press Association in response to a Freedom of Information Act request disclose that at least 442 people have been held on suspicion of being drunk on an aircraft or at an airport in the last two years. In one recent incident, a female passenger punched an Easyjet pilot in the face, and a Ryanair flight from Luton to Bratislava had to be diverted to Berlin following a mid-air fracas involving members of a stag party.

However, when one considers that over 251 million passengers passed through UK airports in 2015 and there were over 2.1 million flights, the conclusion that such incidents are very rare indeed is inescapable.

In legal terms, the Licensing Act 2003 does not apply to alcohol sales on aircraft or airside at an airport (once through check in, passport control and security). This means that there is no need for a premises licence, with the attendant restrictions on operating hours or, indeed, age for those purchasing alcohol. This means that, technically speaking, an 11 year old could purchase a pint at 5 in the morning.

It would be open to Lord Ahmad to change this position in relation to sales of alcohol at airports because the relevant section of the Act, s173, gives the Secretary of State a reserved power to remove the exemption that applies to them. However an amendment to the primary legislation would be required to bring about a need for a licence for sales of alcohol on aircraft themselves.

Of course, the fact that the Licensing Act does not apply to these sales of alcohol does not mean that they are taking place without any controls whatsoever. If that were the case, then the number of incidents would doubtless be a lot higher. Airside operators and airlines alike have their own policies and procedures in place to ensure that alcohol is sold responsibly, and certainly would not want to jeopardize their relationship with airport operators such as Heathrow Airport Holdings, formerly BAA. I have seen age verification being carried out at an airside bar and of course those operators will be implementing Challenge 21 or 25 policies in line with their internal procedures for sites elsewhere in their estate.

The Airport Operators Association has recently published the UK Aviation Industry Code of Practice on Disruptive Passengers, in conjunction with UK Airport Police Commanders and organisations such as the Association of Licensed Multiple Retailers. Signatories to the Code participate voluntarily. The Code emphasises three core principles: passengers are responsible for their own behaviour, disruptive behaviour cannot and will not be tolerated, and reducing disruptive behaviour is a shared responsibility of all partners on the ground and in the air. However, it also says that, whilst alcohol consumption is a factor contributing to disruptive behaviour, it is not the only factor.

The Code requires signatories to train their staff to ensure that alcohol is sold responsibly, and airports to ensure that their bars, lounges and restaurants implement best practice, including establishing Best Bar None or equivalent schemes. The Code prohibits sales of alcohol to intoxicated persons and limits the consumption of alcohol on flights to that sold there – as opposed to passengers dipping into bottles of spirits that they have bought in Duty Free.

Against the background of what is a comprehensive, if voluntary, Code, it remains to be seen what further measures the Government might introduce. In the meantime, for those of you still to depart on holiday this year, I hope you enjoy your pre-flight G&T. Cheers!