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Grand Theft Auto’s in-game casino – is this gambling and should it be regulated?

The action-adventure video game, Grand Theft Auto, has recently made headlines for allowing its players to spend real money on gambling chips that can then be used in its new in-game casino, the Diamond Casino and Resort.

Whilst the players cannot directly buy the gambling chips, they can buy the in-game currency and with that, purchase the gambling chips. The in-game casino offers poker, slot machines, blackjack, video horseracing and roulette.

It does not appear that Grand Theft Auto had alerted players to this function, instead players have discovered the in-game facility and spread the word. It was originally thought that the only way players would be able to purchase chips would be by ‘earning’ them through playing the game, rather than being able to purchase them. It has also been reported that in countries where gambling is illegal, whilst they could enter the casino area, the ability to attend the gambling tables themselves has been blocked.

The question being asked is whether or not in-game gambling is the same as real life gambling – and whether the dangers are as real. Issues of social responsibility also arise, particularly as whilst the game is rated for ages 18 and above, it is extremely popular amongst teens. The fact that some countries have taken the stand that in-game is on a par with real life gambling, and have therefore banned the in-game function, makes this question extremely interesting.

Not being able to convert the chips back into real cash may be the only saving grace for Grand Theft Auto. At the moment, these kinds of in game purchases are not regulated as there is no way to make any real life gains on them.

The problem still stands – is this a “gateway” to real life gambling? After all, it must be possible, and consequently a risk, for the act of betting and winning online for no reward in a game to lead to betting and winning online for a real reward in real life.

Questions of money laundering must also be raised. If the game encourages players to invest in art as a way to launder money, who’s to say they won’t be encouraged to use the casino for the same purpose? Where does the gaming end and the reality begin? This will certainly be a topic to watch as the influx of virtual reality gaming is becoming increasingly popular in the gaming market.

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House of Law call evidence on the Social and Economic Impact of the Gambling Industry

The deadline for submissions is now fast approaching, being 6 September 2019. The link below gives any interested party the opportunity to make their feelings known to the House of Lords Committee.

https://www.parliament.uk/documents/lords-committees/Gambling-committee/Gambling-Call-for-evidence.pdf

Some of the key questions of the nineteen contained in the call for evidence are as follows:

  • What changes, if any, are required to bring the Act up to date with new technology and the latest knowledge about how gambling harm is distributed
  • Is gambling well regulated, including the licensing regime for both on and offshore operations?
  • How successfully do the Gambling Commission, local authorities and others enforce licensing conditions including age verification?
  • What might be learnt from comparison with other regulators and jurisdictions?
  • Should gambling operators have a legal duty of care to their customers?
  • What are the social and economic costs of gambling? These might include costs associated with poor health and hospital in-patient services; the cost of benefit claims; welfare and employment costs; lost tax receipts; housing costs through statutory homelessness applications; and criminal justice costs.
  • What are the social and economic benefits of gambling? How can they be measured and assessed?
  • Is the money raised by the levy adequate to meet the current needs for research, education and treatment?
  • How effective is the voluntary levy?
  • Would a mandatory levy or other alternative arrangement be more productive and effective?
  • How should income raised by a levy be spent, and how should the outcome be monitored? What might be learned from international comparisons?
  • If, as the Responsible Gambling Strategy Board (RGSB) has suggested, there is limited evidence on which to base sound decisions about gambling by children and young people, what steps should be taken to rectify this?
  • Is there is enough being done to provide effective public education about gambling? If not, what more should be done?
  • What steps should be taken better to understand any links between suicide and gambling?
  • The RGSB has said that by not taking action, the limits of the exposure to young people to gambling advertising “we are in danger of inadvertently conducting an uncontrolled social experiment on today’s youth, the outcome of which is uncertain, but could be significant”. Do you agree? How should we make decision about the regulation of gambling advertising? What might be learned from international comparison?
  • How are new forms of technology, including social media, effecting children’s experience of gambling? How are these experiences effecting gambling behaviour now, and how might they effect behaviour in the future?
  • The restrictions on society lotteries were relaxed by the Gambling Act 2005 and there is concern that some of them are effectively being taken over by large commercial lotteries. Is this concern well founded? If so, what should be done?

As always, it will be interesting to see the responses to the call for evidence.

A similar exercise was carried out by the House of Lords in relation to the impact and of the Licensing Act 2003 for alcohol and entertainment premises. This ultimately proved to be frustrating for a significant number of people who reacted to the call to evidence. The select committee, in that case, made a significant number of recommendations, most, if not all of which, were ignored by government. I

It will be interesting to see the content of these responses, particularly as we have now seen William Hill announcing that they will close, close to 700 betting shops, with the potential loss of 4,500 jobs, due to the reduction in B2 gaming stake, which is staked to £2 which became effective in April of this year.

William Hill said at the time: “William Hill has entered into a consultation process with retail colleagues over plans to close around 700 licensed betting offices. This follows the Government’s decision to reduce the maximum stake on the two gaming products to £2 on 1 April 2019. Since then, the company has seen a significant fall in gaming machine revenues, in line with the guidance given when the Government’s decision was announced in May 2018.” We wait to see how other operators react to this drop in revenue and we could see similar numbers of units closed by the other larger operators.

Observers are waiting to see if perceived FOBT problem gamblers move to other areas of gambling and they become “problem gambling”. The industry will wait to see whether the government reassess the position at any stage in the future.

All in all, there are significant potential changes to the gambling landscape in the UK and we will of course, report on any subsequent changes.

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Gambling Commission announces new rules for Online Gambling

There have been several high profile cases in the last 12 months in which operators (both remote and non-remote) have been on the wrong end of regulatory sanctions and financial penalties imposed by or agreed with the Gambling Commission.  In October 2018, Paddy Power Betfair reached a regulatory settlement of £2.2 million following breaches of social responsibility code 3.4.1.  In the same month, Mark Jarvis Limited agreed to pay £94,000 for breaches of the same social responsibility code.

In March 2018, Bonne Terre Limited t/a Sky Betting and Gaming were found to have weaknesses in their self-exclusion procedures and to have breached social responsibility code 3.5.3, which led to a divestment of gross gambling yield of £241,894 and £750,000 financial penalty.

Electra Works Limited received a financial penalty of £350,000 for breaches of conditions relating to marketing and advertising.

It is rumoured  that several operators are currently approaching the final weeks of Gambling Commission regulatory action and it is reasonable to expect a similar number of cases being reported for non-compliance of licence conditions and codes of practice in 2019.

On Tuesday 12 February 2019, the Gambling Commission announced further rules for online operators intended to make gambling safer and fairer.  Any new rules place  a further requirement on operators to ensure all that policies and procedures comply with the changes and these new rules increase the  focus on online operators.

The Gambling Commission reported that until now, online gambling businesses had been allowed 72 hours to carry out age verification checks.  Winnings could not be withdrawn until age verification had been completed.

To further guard against the risk of children gambling, the new rules mean that operators must verify customer age before:

  • The customer can deposit funds into an account
  • The customer can gamble with the licensee with either their own money or a free bet or bonus.

This is a significant change and requires verification prior to any gambling taking place.

The Gambling Commission stresses that this also applies to those customers who want to access free to play versions of gambling games on licensees’ website.  Whilst free to play games , with no prizes, are not technical gambling, there is no legitimate reason, say the Gambling Commission, why they should be available to children.

The new rules do set out information as to what is expected of licensees:

  1. Licensees are expected to verify as a minimum, the name, address and date of a birth of a customer before allowing them to gamble.
  2. To ask for any additional verification information promptly.
  3. To inform customers before they can deposit funds of the types of identity documents or other information that might be required, the circumstances in which the information might be required and how it should be supplied to the licensee.
  4. To take steps to ensure that information on their customer’s identity remains accurate.

One of the complaints during the last 12 months has been that operators do not ask for this information until the customer wants to cash out.  The changes mean that operators must ask for the ID as a condition of gambling rather than just cashing out.

Neil McArthur, Chief Executive of the Gambling Commission, was quoted on the website as saying “these changes will protect children and the vulnerable from gambling related harm and reduce the risk of crime linked to gambling.  They will also make gambling fairer by helping customers collect their winnings without unnecessary delay.  Britain’s online gambling market is the largest regulated market in the world and we want to make sure that it is the safest and the fairest”.

Jeremy Wright, Secretary of State for DCSM, agreed and said that this extra layer of protection for children and young people is added so as to protect the vulnerable.

The new rules come into force on 7 May 2019.

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Department for Digital, Culture, Media & Sport launches consultation on Society Lottery Reform

After years of lobbying and debate, the Department for Digital, Culture, Media and Sport finally issued its much-anticipated Consultation on society lotteries and their financial limits on 29 June, via Tracey Crouch MP, the Minister for Sport and Civil Society.

The sector has long been campaigning for an increase in the financial limits which apply to society lotteries, which currently stand at annual total proceeds (ticket monies) of £10m, proceeds per draw of £4m and a maximum top prize of £25,000 or, if more, no more thank 10% of the proceeds. This effectively means that, at present no-one can ever win more than £400,000 as a top prize in a society lottery.

Of course, this is all designed to protect the position of the National Lottery as being the only lottery product where one might hope to win a life-changing sum. However the society lottery sector has argued that the current financial limits hamper its ability legitimately to raise money for good causes and the Government is now re-evaluating the position, recognising that society lotteries are “a fundamental part of the giving landscape” and acknowledging the views of many charities who say that money from society lotteries and the National Lottery are “complementary sources of funding that enable us, in different ways, to carry out our vital work.”

The Gambling Commission’s (“GC”) advice to Government is that the recent growth of the society lottery sector has not been to the detriment of National Lottery sales. The pervading view currently seems to be that the two can peacefully co-exist and that, indeed, the society lottery market might even encourage participation in the National Lottery.

This Consultation, then, seeks to enable the society sector to grow in a sustainable manner and in a way that is complementary with the National Lottery. The Government’s “preferred options” are to:

  • increase the per draw sales limit to £5m;
  • increase the annual sales limit to £100m; and
  • increase the per draw prize limit to £500,000.

Whilst the annual limit is perhaps what the sector was after, many will be disappointed with the proposed modest increases for individual draws. The prospect of an increase to a £10m individual draw limit remains on the table, though – but so does cutting it to £2.5m, or leaving it as it is. Government is also looking at leaving the annual proceeds limit in place, or raising it only to £50m rather than £100m.

All of this only applies to large society lotteries, licensed with the GC. For small society lotteries registered with Local Authorities, the Government has no preferred view; instead, the Consultation suggests leaving matters as they stand (ticket sales of £20,000 per draw and £250,000 per year) or raising them to £30,000 or £40,000 and £400,000 or £500,000, respectively.

There is no doubt in my mind that this constitutes a pivotal point for the society lotteries sector and that what emerges as a result of this Consultation will shape its future for many, many years to come.

It is therefore essential that all in the sector and anyone with an interest in using lotteries (or raffles, which are the same thing in law) have their say before this Consultation closes at noon on 7 September. A link enabling you to do so is here:

https://dcms.eu.qualtrics.com/jfe/form/SV_6lieJGckYiFSrM9

We will, of course, report on the outcome in a future edition of our Newsletter.

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Gambling Commission responds to Government decision on Fixed Odds Betting Terminals

Tracey Crouch’s announcement on 17 May regarding Fixed Odds Betting Terminals (“FOBTs”) will not have escaped your notice.

The Minister for Sport and Civil Society set out the Government’s proposed move to cut the maximum permitted stake on FOBTs (Category B2 machines) from £100 to £2. No definite date for the implementation of the change has been set, but it is expected to take effect within a year. The new limit can be introduced via secondary legislation, thus avoiding the need for the proposal to go through the protracted Parliamentary process which would be associated with amending the Gambling Act 2005 (“the Act”).

This is, without doubt, one of the greatest shake-ups for the gambling industry since the Act came into force in 2007, and it has left bookmakers examining which of their shops might cease to be profitable when stakes on FOBTs are slashed. Some operators estimate that as many as 40% of their shops will become loss-making as a result of the change, with “a proportion” being at risk of closure. There is talk of some 21,000 job losses, and of a reduction in the payments to support British horseracing of £290m, by 2020.

The move has also left the Treasury scratching its head as to how to cover the loss of revenue that will be felt between now and 2020. Machine Games Duty stands at 25% and estimates place the deficit at £1.1bn. The Government has said that it will increase Remote Gaming Duty (which is currently set at 15% of profits) to stop the gap, although the free-market think-tank, the Institute of Economic Affairs, has warned of “unintended consequences” of the reforms and predicted that taxpayers may have to make up the shortfall in Treasury income.

In reaching its decision, the Government pledged that it would “take a stand”. Culture Secretary, Matt Hancock, said: “When faced with the choice of halfway measures or doing everything we can to protect vulnerable people we have chosen to take a stand. These machines are a social blight.”

FOBTs currently enable players to gamble up to £100 every 20 seconds and, with 33,000 machines in betting shops and over 230,000 individual sessions in 2015-16 during which the player lost more than £1,000, they have commonly come to be referred to as the “crack cocaine of gambling”.

The Gambling Commission’s (“GC”) response to this FOBT announcement has been coloured by its formal advice to Government (provided under s26 of the Act), which was published on 19 March. The GC broadly recommended a reduction in maximum stakes (including those for Electronic Roulette) to £30 for games that have the potential for players to lose large amounts of money in a short space of time, with a reduction in slots stakes to £2.

The Government’s proposal therefore appears to go further than the GC’s suggestion. However, the GC also proposed other measures, such as limit-setting and tracked play across all machines. Much of the GC’s input has been accepted by Government, and this led the new GC Chief Executive, Neil McArthur, to say: “We’re pleased Government has supported a comprehensive package of measures to protect consumers, and that this includes a substantial stake cut. Whilst we welcome the reduced stake, that alone will not be enough to address the risks of harm that can come from all forms of gambling.”

So, in addition to the stake cut, Government is heavily engaging with the GC in improving player protection on Category B machines generally and, more importantly, online. This initiative specifically surrounds age verification, terms and conditions, identifying risks to players and customer interaction. In the absence of voluntary action, the Government has declared its intention, in collaboration with the GC, to force through legislation to ensure that operators comply.

Government also intends to crack down on gambling advertising and expects regulators, broadcasters and the industry to be compliant. A package will be rolled out this year, designed at protecting the most vulnerable, and will include a major responsible gambling advertising campaign.

Government has also commissioned a study to be carried out by Public Health England, to improve the available evidence on treatment for problem gambling – and it seems that the GC is likely to “strengthen” the current voluntary contributions system towards research into, education on, and treatment of problem gambling. I would not be surprised to see contributions soon becoming mandatory, and set as a percentage of turnover.

Finally, and this will be of interest to readers operating in the lotteries sector, the Government intends, as part of the next National Lottery competition, to assess whether the age limit for participation should be changed from 16 years old. One can only assume that the intention is to increase this to 18 years old. Whether this change will translate into the society lottery market remains to be seen.

We will, of course, keep a close eye on all developments and keep you informed in future editions of our Newsletter.

 

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Fixed-Odds Betting Terminal Stakes slashed to £2. How will this impact on problem gambling and on the betting companies?

The maximum stake on fixed-odds betting terminals (FOBTs) will be reduced to £2 under new rules unveiled by the government this morning. Currently, people can bet up to £100 every 20 seconds on electronic casino games such as roulette. This change is focused on the impact it has on problem gamblers but it will have a dramatic effect on betting companies, and will reduce Government revenue from taxation by a significant amount too. The Gambling Commission recommended a medium ground of reducing the maximum stake to £30 and stated at the Woods Whur Gambling Conference that this was an evidence-based figure. However, the Government have ignored their experts and gone with the headline grabbing change.

Minister Tracey Crouch said reducing the stake to £2 “will reduce harm for the most vulnerable”. We will have to wait and see what impact this will actually have with problem gamblers/gambling and whether online gambling ends up being the winner for multi-platform operators.

High Street bookmakers have warned it could lead to thousands of betting shops closing. William Hill, which generates just over half its retail revenues from FOBTs, described the Government’s decision as “unprecedented” and warned that 900 of its shops could become loss-making, potentially leading to job losses. It said it’s full-year operating profit could fall by between £70million and £100million. Provision for this will have been made as the industry had expected this cut but hoped the Gambling Commission suggestion of £30 stake could save shops and jobs.

Tom Watson, Labour’s deputy leader and Shadow Secretary of State for Digital, Culture, Media and Sport, told the BBC’s Today programme: “The great tragedy of this is [that] for five years now pretty much everyone in Westminster, Whitehall and in the country has known that these machines have had a very detrimental effect in communities up and down the land. The bookmakers have chosen to take a defiant approach, trying to face down Parliament, really, with a very aggressive campaign.”

The Government’s consultation into gambling machines found consistently high rates of problem gamblers among players of FOBTs “and a high proportion of those seeking treatment for gambling addiction identify these machines as their main form of gambling”.

Ms Crouch said FOBTs were “an outlier in the world of high-street gambling because of the speed with which it is possible to lose large amounts of money” .She said the £2 limit would “substantially” reduce harm and protect the most vulnerable players. “Even cutting to £10 would leave problem gamblers, and those most vulnerable, exposed to losses that would cause them and their families significant harm.”

It will be very interesting to see how the betting industry reacts to these changes. FOBTs were originally introduced into betting shops before the Gambling Act 2005 was introduced. They successfully argued that these new machines were not bound by the stakes and prize limits of the time. They persuaded those who opposed them that they were not gaming machines but were a fixed bet due to the status of the determination of winners. A High Court challenge was fended off by a voluntary agreement as to the number allowed in each shop and a maximum stake and prize. This heightened status was preserved when they were categorised as B2 machines under the Gambling Act 2005.

The Betting Industry has proved itself to be innovative and prepared to fight for its position on the High Street. It will be interesting to be involved in the next stages of this story, which doesn’t seem to be over just yet.

To read the full review of gaming machines and social responsibility measures click on the link below.

http://www.gamblingcommission.gov.uk/news-action-and-statistics/news/2018/Government-review-of-gaming-machines-and-social-responsibility-measures-published.aspx

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Woods Whur Gambling Seminar – 8 May 2018 – Hippodrome Casino, Cranbourn Street, Leicester Square, London, WC2H 7JH

We would like to pass on our thanks to Simon Thomas for letting us use the auditorium in the Hippodrome Casino and also to our external speakers, Philip Kolvin QC, Ben Haden from the Gambling Commission and Kerry Simpkin from Westminster Council.

We had a fantastic mixed audience from all parts of the gambling industry – online, traditional land based betting and casino operators, bingo operators, the Lotteries sector – a broad spectrum of clients and also representatives of a number of licensing authorities.

Philip Kolvin opened up our conference and gave a fantastic presentation on risk.  A significant number of delegates commented during the break how thought-provoking this was. Philip was followed by Andy who dealt with review of recent cases and issues. There are some significant cases of note in Gambling Law as the Regulator has definitely sharpened its focus of dealing with problem operators.

James Thompson, the Head of our Regulatory team then looked at the significant issues of the sentencing guidelines changing on prosecutions for regulatory breaches, and also some very topical issues in relation to data protection and the changes in legislation. Big thanks to James who had to leave home in Newcastle at 3.30 in the morning so as to get to London to deliver his presentation.

Anna Mathias gave the audience her lotteries update which came with perfect timing, as she has just been appointed to the Board of the Lotteries Commission for Great Britain.  The lotteries operators in the audience found her update particularly interesting and pertinent to their sector.  We are very proud that she now sits on the Board of such an important and worthwhile organisation.

In the second half of the conference we had Ben Haden from the Gambling Commission who gave a very interesting insight into the national policy being promoted by the Gambling Commission in 2018. Some interesting changes of focus can be seen in his presentation as the direction of travel for the GC starts to change.

After Ben gave us the national picture, Kerry Simpkin highlighted the Gambling perspective from Westminster Council, explaining what their Licensing Authority expects to see in terms of risk assessment and how their new statement of licensing policy is going from 60 to 353 pages.

Andy and Anna brought the conference to a close with a compliance, regulation and challenges presentation.  This gave the audience a good understanding of some of the regulatory impacts that are challenging  and will further challenge the gambling sector.

We thoroughly enjoyed the day and in particular, the questions and issues raised by delegates in my wrap up session.

If you would like a copy of any of the materials used at the conference, please email sarah@www.woodswhur.co.uk, who will be happy to assist.

If there are any questions from those who attended the seminar or those who unfortunately could not attend, then Andy, Anna, James and myself would be delighted to deal with those direct enquiries.

Paddy Whur

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Anna Mathias appointed as a Director of the Lotteries Council

Anna has been retained as standing adviser to the Board and its membership for around a decade and we believe that this appointment will, amongst other things, facilitate the free-flow of on-the-spot advice on regulatory matters at Board meetings.

Anna is pleased to accept this appointment and is keen to support the Council in any way she can.

This is a pivotal time for the society lotteries sector. We are seeing the amendments to financial limits on proceeds, profits and “good causes” percentage being considered by Government, dealing with the latest Licence Conditions and Codes of Practice changes focusing on society lotteries, digesting the latest Audit Report on the National Lottery and anticipating the next National Lottery bid competition.

At the same time, the sector is going from strength to strength, with over £255m being raised for good causes last year, based on Gambling Commission figures – a rise of over £43m on the previous year. The contribution to the “good cause” out of ticket sales also rose from an already impressive 43% to 43.6%. During the same period, the Lotteries Council also saw its biggest ever increase in membership – up by 12% year-on-year, with a particular increase among Local Authorities who run lotteries – their membership swelled from 5 to 22.

The Lotteries Council is an influential and powerful body when it comes to lobbying for changes in the society lotteries sector, to maximise the amounts raised for good causes whilst, at the same time, promoting social responsibility.

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Magpies fined for Gambling Advertising on Kit: Woods Whur and Walker Morris issue Advice to Football League Clubs

Anna Mathias has been working with Walker Morris to advise Football League clubs on gambling advertising on their kit, after the Magpies were fined by the FA for displaying an advertisement for a betting company on its youth team shirts

Anna Mathias has collaborated with Walker Morris LLP in issuing urgent advice to Clubs in the Football League regarding the display of gambling advertisements on kit. This is in the wake of Newcastle United receiving a £7,500 fine from the Football Association after admitting a breach of its Rules by allowing the logo for its main sponsor, China-based betting firm Fun88, to appear on its youth team shirts. The advice is attached.

https://www.walkermorris.co.uk/app/uploads/2018/05/Gambling-Advertising-under-18s-players-and-under-18s-coaches-May-2018.pdf

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Gambling Commission Reminds Operators About Fee Categories

The Gambling Commission (“GC”), in its latest E-Bulletin, has reminded operators that they must ensure that their licence sits within the correct fee category.

Due to the timing of the coming into force of the Gambling Act 2005 and its associated transitional period, July every year sees the issuing of the bulk of annual fee demands. Your annual fee must be paid on or before the anniversary of the issuing of your operating licence.

Gambling operators are required to provide three years’ financial projections when they apply for an operating licence, and the application and annual fee are dictated by gross gambling yield (“GGY”). GGY is, broadly speaking, defined as the total amount received in stakes minus prizes paid out and estimating this, particularly in the case of a start-up, can be an art rather than a science – expectations may be exceeded, or not be met.

This means that your operating licence may be sitting in the wrong fee band and that you may be paying too much, or too little for your annual fee. I often am asked by clients as to what they should do, or would have to do, if this proves to be the case and I know that it does cause some anxiety.

The simple answer is that you must apply for an operating licence variation to either go up, or drop down, a fee category (or more).

There is some good news: the GC’s advice is that the variation process should be completed “as soon as possible” – this suggests to me that it will not penalise operators who have already inadvertently slipped into a higher fee category than originally envisaged, for example. Of course, those who may be aware that they are in the wrong category and have failed to disclose it to the GC, or who are deliberately under-declaring their GGY, are in breach of their duty under the Licence Conditions and Codes of Practice to co-operate with the GC in an open and transparent manner and face a real prospect of enforcement action.

The other piece of good news is that the GC fee for altering your GGY band – whether up or down – is a fixed fee of only £25.

The application may be made via the eServices link on the GC website. Please contact me at anna@www.woodswhur.co.uk, should you require any assistance.